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Overview

External Values Import writes attribute values onto customer or patient records that already exist in NeuronCx — for example, billing or service details from a third-party system like Akhil. It’s typically run after External Identity Import (Type 24) has already established the person; this import fills in the details tied to them.

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Prerequisites

Before running this import, you need a mapping set up that tells NeuronCx which sheet columns become which values.
  • The mapping must be created as an attribute mapping (TPS Param Mapping) — this is specific to values imports.
  • Setting it up involves:
    • Create Integration — select the third-party source these values come from (for example, Akhil External ID).
    • Create Values — each value can be:
      • Static — a single sheet column matched directly to a single attribute (for example, Service Id).
      • Dynamic (nested/child attributes) — used when one field can hold several different values (for example, a payment field that could be Cash, Credit, or Online).
  • The attribute definitions for anything you’re bringing in must already exist in NeuronCx. This import never creates a new attribute — it only writes values against ones already set up for your institution.
  • Every column your mapping refers to must actually be present in the sheet.
A mobile number column is still required, even though this import isn’t the one that creates the identity match — it’s used to find the right person to write values against.

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Running the Import

1

Choose the import

From the Data Import list, find the import you want to run — for example, one filtered under TPS User Parameters — and click the arrow icon on that row to open it. 
Choosing Imports Red
2

Select the mapping

Choose the mapping to use from the Mapping dropdown.Selecting Mapping
3

Choose what happens when there's no match

When a row’s number doesn’t match an existing record, NeuronCx can either skip the row entirely, leaving that data out, or create the transaction anyway, recording the values against a new record.Choose What Happens
4

Import

Click Import to run it.Import

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Checking the Result

Status
Once the run completes, the history table shows how many rows were read and how many values were set. Click a run’s Status for a more detailed breakdown, including any rows that failed or were skipped.

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Limits to Keep in Mind

  • Only Active mappings are used. A mapping that’s been turned off won’t be counted or applied, even if it still exists.